41 - Stop Saying Yes to Bad Client Work

April 26, 2017

In this episode of the Happy Client Show, Andrew and Ben talk about the importance of saying "no" as an agency owner.

At an agency, it feels we never have enough money coming in, or never enough business. So we do whatever we can to take on more work to get the money. We say "YES" to everything.

This is a BAD habit that many new agency owners need to get out of. And FAST!

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040 - The Secret Power of Documenting Processes as You Go

April 19, 2017

In this episode of the Happy Client Show, Andrew and Ben dive into the benefits of documenting processes as you go.

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